UK Living...
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I live in the UK, which is very nice don't get me wrong. But it does mean that if I want to use this website, it can get a bit complicated. I haven't bought anything from here, yet, simply because I'm not sure if I must pay shipping and customs fees... The products here are great but it's a bit annoying that I can't buy anything because of uncertainty.
Any help would be greatly appreciated.
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pigguman
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shirleylds
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Jan 19, 2017
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Hi I'm British and I bought quilting equipment from here, the postage is very reasonable but the tax charged on entry to the UK is high plus the Post Office charge £8 just because the item incurs tax. I wish there was a massdrop here in the UK
Jan 19, 2017
pigguman
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Jan 19, 2017
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I really wish there was because I wouldn't buy things from else where. I am not willing to spend the same price on the shipping and other costs as the item itself. Hey ho. Maybe one day
*wink wink nudge nudge Massdrop*
Jan 19, 2017
MiddTech
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Jan 19, 2017
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I've exclusively bought mechanical keyboard related things from here, but i have had to pay customs charges for all but one order. Charges have varied between £11 and £45
There are two places that deal with customs charges afaik, royal mail directly or a company called CCL (Customs Charge Limited).
One thing to watch out for is that for some reason massdrop uses a random internal email address for customs notices and does not forward this on to the user, CCL in particular only sends an email about charges so unless you are manually keeping track of the parcel, you never get this notice and the parcel is returned or lost without you ever knowing.
I find tracking the parcel and calling CCL directly with the order number is the only way to resolve this.
If its royal mail who are dealing with the charges i normally get an actual letter, so i can pay them as normal.
Jan 19, 2017