[On-Going] New To Massdrop? Ask Your Questions Here!
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Are you new to Massdrop? Do you have a question for the Massdrop team or other community members?

Feel free to ask your questions below! (even if you aren't new to Massdrop)
thumb_upgorian2222, BryanAlv, and 12 others
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Feynman5111918
0
Jan 21, 2021
Has anyone had experience with refurbished B-stock items, such as the 6xx?
MegaEmeraldMan
0
Dec 29, 2020
Does the console wire for the pc38x work on the pc37x? If so where can I buy one? If not where can I get a replacement cable?
hema
10
Sep 19, 2020
I have found a lot of products in the mech keyboard market that are not in stock at the moment with significant number of requests listed. How can I tell a) when this particular drop was last running? and b) when may I expect it to come back? I understand that for more custom stuff like keycaps its up to individual who designed it, but I am specifically interested in restock/return of Preonic ortho board by Drop+OLKB. Their Planck is running now, but I do want the number row and by the looks of it so do 11.8K others. Based on shown number sold last drop being 927 it seems this is overdue for a re-run?
Janet1
0
Mar 1, 2020
I have recently joined drop and was given a $20 credit towards my first purchase. Then I was was sent a $10 credit because someone had sent me a referral, now I want to purchase something and the only credit that appears towards my purchase is the $10 referral credit not my $20 credit.
wowremy
265
Mar 3, 2019
Question, can you pleae implement a toggle for the sidebar so it doesnt take up half the screen when I'm trying to browse? Honestly, everyone knows what communities they are interested in, we dont need the sidebar on the left showing all the communities 100% of the time. The drop down menu at the top was fine, yet now I have this massive bar on the right showing every community I'm not interested in, and when browsing your "Shop" I can only see three things at a time instead of a full page LIKE EVERYONE OTHER ONLINE STORE THAT EXISTS. i'D LIKE THE ANSWER TO ALL THAT. I'd also like to know who you allowed to do this to your streamlined website. Not their name, just what position you actually allowed to do this. Who then, checked it out, and said 'Wow this is great, the future is now!" They are more stupid than the idiot that designed it.
Fayko
6
Jan 20, 2019
Before you changed the site i could browse all my communities drops at once now it seems I have to browse them one by one? How do i view them all
gwertheim
7
Jan 11, 2019
Can you please do something about the shipping to Canada, what you guys charge prevents most Canadians from taking advantage of the offers this site provides
T.willy
457
Jan 11, 2019
Hi I was just reading your post and I was shocked to see you think the cost of shipping is too high. I don't know if it's different in other departments because I've only bought knives but the most I've ever been charged was $7 once and all the others it was Ether $4 or $5 witch is less then the usual $10 -$15 most Dealers charge me for the same thing. Again I'm not saying your wrong I just haven't had that experience myself. Actually Massdrop has been a God send as far as getting me back into buying knives from the US after all the BS at the border over knives.
gwertheim
7
Jan 11, 2019
https://www.massdrop.com/vote/Should-Massdrop-ship-to-Canada-for-free/talk

https://www.reddit.com/r/Massdrop/comments/66jlzo/canadians_should_avoid_massdrop/ There are many forces working against us north of the border, currency exchange, duties and other fees which drives people away from buying here. I was thinking of buying from the audiophile section but instead I am going to buy direct from HK or China because while it might take a bit longer, they offer free shipping and in some cases, there are no duties.
Skullyboo
6
Jan 2, 2019
I can't seem to click on "Place Order" although the drop is currently showing "Buy". Please kindly help! Thank you :)
Skullyboo
6
Jan 21, 2019
Mystery solved! The field "city" needs to be filled in even though it's not labeled as a mandatory field.
scar
2
Jun 15, 2018
Ever since gdpr came in effect I haven't received a single daily email with the new drops.
I've double checked all email settings on Massdrop and everything is enabled but still absolutely nothing.
Spam folder on my email doesn't have any emails from Massdrop either so it's not getting caught by the spam filter.
Anyone know how to solve this?
AngelaD
17
Jun 12, 2018
Do you ever get woodworking tools such as German chisels?
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