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What is the deal with connecting the keyboard?

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Of the 8 usb ports (4: 2.0, 4: 3.1) on my machine, one of the ports sees the drop ctrl keyboard when it is plugged in. The one port that worked was the usb-c port. Luckily I had a usb-c to usb-c cable lying around. The cable that came with the drop ctrl didn't work at all. I found this super bizarre. Anyone know what's up with the seemingly random port issue I have?
(Edited)

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