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Drop Alt won't connect...at all?

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Hi! I bought my Drop Alt around this time last yr and used it daily from then-late July, but have only used it a couple times since then. I probably haven't used it in a month or two. Now, it refuses to connect to power at all, through either port, using a cable I've used for it in the past. The orange light won't even come on. I've cleaned the ports. Any ideas? Many thanks!!!
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