Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 54 conversations about:
Avance
6
Jan 11, 2023
bookmark_border
If possible, could you clarify why an item would show as in stock and ready to ship but still hasn’t shipped from over a month ago? In your email explaining to look at estimated ship dates on the product page, I don’t see how this helpful if it shows as in stock ready to ship but hasn’t for over a month. I understand business issues come up, but you either can deliver or can’t in your industry, but at a minimum you need to give actual expectations over platitudes to avoid refunds.
HoffmanMyster
3248
Community
Jan 12, 2023
bookmark_border
AvanceNot sure exactly when this was changed, but I believe all items are no longer showing "ready to ship" for exactly the reason you stated. Items will show as "in stock" vs preorder in the shop filter views, indicating that there is no manufacturing wait time (normally this would also mean it's ready to ship, if we weren't in such a predicament with the warehouse).
The email should have clarified that the estimated ship date can be found by scrolling to the bottom of the Details section on the product page (next to the default Overview section). Another commenter also mentioned the confusion when viewing active orders in your transaction page, which has not updated with the new shipping estimate - working on hopefully getting those updated as well.
Hope that helps to clarify the situation and details a little better? If you have any more questions or I haven't answered them fully, please let me know. Apologies as well for the hassle and delays associated with this issue.
Acustomer
4
Jan 12, 2023
bookmark_border
HoffmanMysterI bought the round 3 mystery box. The “ship date” was updated to January 6th. It’s now a week past that and I do not have a tracking number yet. I don’t see how this response helps. My “active” shipments state estimated ship date being January 5th. Obviously both of those dates have passed. Would like an updated website as now I have to leave town for work for two weeks so I need to know where this package is as it will no longer arrive while I am home.
HoffmanMyster
3248
Community
Jan 12, 2023
bookmark_border
AcustomerThank you for calling this out, and I'm sorry for the delays and lack of information. The Mystery Box Round 3 buy was not properly updated to reflect the warehouse outage delays for some reason. We're manually updating the estimated ship date at this time. Once the warehouse is fully operational, they will work through all outstanding orders and you will be sent a shipping notification via email to track the shipment on its way to you.
Related Posts
HoffmanMyster
Black Friday Bash 2024
It's that time of year again. We're cozying up for winter (at least here in the northern hemisphere); American Thanksgiving is right around the corner. And that means deals galore. We are kicking off our festivities a little early this year—Black Friday deals will run from November 21st through the 2nd of December. There's bound to be something here for everyone, so be sure to check them out! Black Friday Bash Details: ▪️ Bonus Rewards - Spend $250, get $20 in bonus rewards; spend $500, get $50; spend $750, get $100** (total spend throughout the event, does not need to be a single purchase) ▪️ Full list of deals here! ▪️ Giveaway - We will be hosting a giveaway this year—details coming soon ▪️ Main Bash landing page - Link to be added on Black Friday! Black Friday Coupon Breakdown: In addition to reduced prices, we've also cooked up some coupons for added savings this year! Nov 21st - 22nd ▪️ DCX20 - Save an extra $20 on any DCX Base Kit ▪️ DESKBTGO - Buy two desk mats,...
Nov 20, 2024
Tf16
Drop rainy75 Shipping to Australia
I have filled out the payment and contact form for the WOBKEY Rainy75 Mechanical Keyboard and typed in my correct address but when click "continue to shipping", it comes up with "Your order cannot be shipped to the selected address. Review your address to ensure it's correct and try again, or select a different address." If anyone knows whether it can be shipped to Australia or how to solve this issue, it would be greatly appreciated.
Nov 23, 2024
jenny56
Web Development in Dallas: A Beginners Guide
Are you living in Dallas and interested in web development? Maybe you want to learn how to code and make your own websites. Or perhaps you're a business owner who wants to build an online presence. Whatever your reason, getting into web development can be fun and fulfilling. This blog will help beginners in Dallas understand the basics of web development, including where to find learning materials, connect with local groups, and explore job options. Getting Started with Web Development 1. Learn the Basics Before you jump into the more complicated parts of web development, it's really important to understand the basics really well. That means getting familiar with three main things: HTML, CSS, and JavaScript. These are like the ABCs of web building. You can learn about them from lots of different places online, like websites that teach you step-by-step, or even interactive platforms where you can practice coding. 2. Choose Your Direction Web development isn't just one thing – it's...
Nov 18, 2024
ointment3d
Drop EDC?
saw some flashlights online. Does Deop have interest in jumping into EDC gear like pocket knives, pry, flash, etc? Thx
Oct 26, 2024
jcoffin1981
Work around for firmware/configuration update error "command not recognized"
I spent more than an hour attempting to update my Drop Shift keyboard. I'm not sure what has changed, but I was not able to do it entirely from the Drop website as I had previously done. I have most of the keys configured how I would like, but the default LED function was a very bright, distracting, rainbow wave going across the keyboard. Every time I turned the computer on I had to manually adjust the lights how I liked. Using the online version or the locally installed app, you first have to install the QMK XAP interface. You then have to flash your already configured firmware file, which can be done on the Drop website. If you are logged in your last configuration is saved under your account and you can alter what you like, so you don't have to start from scratch. So, following the instructions I selected the appropriate board, entered bootloader mode, but when attempting to flash the file, I would get an error that the C:/Users/Mike C..... command is not recognized...
Oct 18, 2024
AfroUber
cant order
so ive tried to order a few iems and heaphones and other stuff and i notice i cant order im from israel i used to order some time ago and i had not problem if any one got an idea to what happen i would appreciate it
Sep 28, 2024
Trending Posts in Drop Hub
Tf16
Drop rainy75 Shipping to Australia
I have filled out the payment and contact form for the WOBKEY Rainy75 Mechanical Keyboard and typed in my correct address but when click "continue to shipping", it comes up with "Your order cannot be shipped to the selected address. Review your address to ensure it's correct and try again, or select a different address." If anyone knows whether it can be shipped to Australia or how to solve this issue, it would be greatly appreciated.
Nov 23, 2024
HoffmanMyster
Black Friday Bash 2024
It's that time of year again. We're cozying up for winter (at least here in the northern hemisphere); American Thanksgiving is right around the corner. And that means deals galore. We are kicking off our festivities a little early this year—Black Friday deals will run from November 21st through the 2nd of December. There's bound to be something here for everyone, so be sure to check them out! Black Friday Bash Details: ▪️ Bonus Rewards - Spend $250, get $20 in bonus rewards; spend $500, get $50; spend $750, get $100** (total spend throughout the event, does not need to be a single purchase) ▪️ Full list of deals here! ▪️ Giveaway - We will be hosting a giveaway this year—details coming soon ▪️ Main Bash landing page - Link to be added on Black Friday! Black Friday Coupon Breakdown: In addition to reduced prices, we've also cooked up some coupons for added savings this year! Nov 21st - 22nd ▪️ DCX20 - Save an extra $20 on any DCX Base Kit ▪️ DESKBTGO - Buy two desk mats,...
Nov 20, 2024
ulianich
Order is canceled
The order is canceled after payment, I tried to pay with different cards (Lithuanian and Finnish), also with PayPal, but the result is the same, has anyone encountered this?
Nov 20, 2024
jenny56
Web Development in Dallas: A Beginners Guide
Are you living in Dallas and interested in web development? Maybe you want to learn how to code and make your own websites. Or perhaps you're a business owner who wants to build an online presence. Whatever your reason, getting into web development can be fun and fulfilling. This blog will help beginners in Dallas understand the basics of web development, including where to find learning materials, connect with local groups, and explore job options. Getting Started with Web Development 1. Learn the Basics Before you jump into the more complicated parts of web development, it's really important to understand the basics really well. That means getting familiar with three main things: HTML, CSS, and JavaScript. These are like the ABCs of web building. You can learn about them from lots of different places online, like websites that teach you step-by-step, or even interactive platforms where you can practice coding. 2. Choose Your Direction Web development isn't just one thing – it's...
Nov 18, 2024
mkben
Drop Keyboard Club Questions
Hello everyone! I'm looking to join DKC, but I have a few questions. The first day of November has already passed. Will I still get the coupon for November immediately after signing up today (Nov. 10)? What is the definition of Mechanical Keyboard products? Will the coupon apply to desk mats? I believe it should apply to everything listed under this category? For orders under $79, the coupon will be converted to a percentage discount. Will the percentage discount apply to all mechanical keyboard items in an entire order, or it can only be applied to a single mechanical keyboard item in the order? Thanks in advance!
Nov 11, 2024
ointment3d
Drop EDC?
saw some flashlights online. Does Deop have interest in jumping into EDC gear like pocket knives, pry, flash, etc? Thx
Oct 26, 2024
OK_Scout_Robert
Mass Drop Camping supplies
Does this community still Mass Drop Camping supplies?
Oct 23, 2024
Drop Refurbished
Like-new products you can trustDrop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collectionFollow Drop