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Showing 1 of 6 conversations about:
BREAKING NEWS: FREE SHIPPING
By
HoffmanMyster
fer.real
533
Jan 24, 2023
Does this stack with DKC coupons?
HoffmanMyster
3235
Community
Jan 24, 2023
fer.realIt does not unfortunately. We've got some other stuff planned for DKC in the near future to hopefully make up for that though.
fresh1024
18
Keyboard Club Member
Jan 25, 2023
HoffmanMysterI feel like a major feature of the Keyboard Club should be the ability to stack our discount coupons with your promo coupons. There are so many orders I decide not to pursue because of this issue.
Edit: This could probably be solved by making our monthly discount a timed useable currency instead of coupon codes.
(Edited)
leejones
40
Keyboard Club Member
Jan 25, 2023
HoffmanMysterAre saying DKC members affected by the outage, or otherwise, cannot benefit from this gesture while using their DKC discount? Drop, you would not accept these customer experiences.
// We've got some other stuff planned for DKC in the near future to hopefully make up for that though.
Surely DKC should have been considered first as a perk of DKC membership? Instead, we are once again an afterthought, you are always dangling a carrot for us Donkey Keyboard Club members.
(Edited)
Jyri_Drop
506
Outreach
Jan 25, 2023
fresh1024Not that this makes any difference really but it's actually shopping platform limitation which prevents us from enabling coupon stacking (not unusual, most platforms have the same issue). However thanks for the suggestion on the timed useable currency. Will look into this with our team and see if this is something we could try/enable in future.
leejones
40
Keyboard Club Member
Jan 25, 2023
leejonesThis is the reply received upon asking them to kindly issue a $10 refund in accordance with this... I suggest Joseph has no clue about this announcement.
I have nothing positive to say about this company and its staff. It is like having teeth removed.
'Hello Lee,
Thank you for contacting Drop Community Support. My name is Joseph and I will be happy to look into the matter at hand today.
Please kindly understand that we do not have free shipping for international orders.
That being said your shipping cost was indeed reduced by $10.00 for you being a club member. The Normal cost of shipping for your order would have been $20.00.
With that said, you will not be refunded the $10.00 you paid for shipping as it is already discounted.
Feel free to contact me if I can help you with anything else.
With Regards,
Joseph With Drop Community Support'
(Edited)
audreyw
10
Jan 26, 2023
fer.realI'm honestly surprised DKC members don't get free shipping anyway.
Morbii
427
Keyboard Club Member
Feb 7, 2023
Jyri_DropYou guys have done it before in the form of expiring rewards.
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