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Increase or decrease LED backlight?

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A community member
Feb 23, 2023
Fn S and Fn W do not work on my new MDX-36092-2 keyboard. Already I'm thinking I got in over my head with this/these keyboards. I looked at the Configurator and my brain melted down.
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A community member

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Hey there! Judging by the product number you shared you have a Drop ENTR keyboard. FN+Up Arrow should increase keyboard LED brightness. FN+ Down Arrow should decrease keyboard LED brightness. Hopefully this is helpful!
A community member
Feb 24, 2023
Nobody is looking at this, I know, but I have solved the problem. Since there is no tech support department in this company, and since the customer support person said he didn't know how to help me since tech support is not what he does, and since he did not direct me to anyone at Drop that could help, I have returned the keyboard for a refund and have deleted my account. No support department?
A community member
Feb 23, 2023
I should have actually asked the question, which is what this forum is for. Can anyone tell me what I am doing wrong to change the backlight intensity? Thanks.
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