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Showing 1 of 2 conversations about:
Marvin2022
4
Apr 28, 2023
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I had an Amazon package delivered to the wrong address even though labeled correctly. My wife called the police and they retrieved it for us later that day. I thought it was excessive but the police had no issues in doing so. I'd give that a try.
deanob
0
Apr 29, 2023
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Marvin2022I had considered that and likely will pursue that option. I'm honestly pretty taken back by Drop's complete lack of support or effort. I submitted a few different support requests and I have not had any contact from them in almost a week. I don't have the expectation that they would fully sort this out but the lack of any communication is not good. Also engaging in the blame game was a bit odd and unprofessional.
Thanks and I appreciate you sharing your experience.
sdtr
2
Keyboard Club Member
Jun 9, 2023
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deanobHonestly that's on the shipping company, they should've checked the address. Drop has nothing to do with it, and their support has only been great so far.
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