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disconnecting drop alt

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hi guys! i have a drop alt high profile, and it sometimes randomly disconnects from the pc. it doesnt matter if i touch the keyboard or not, at all. it only leaves one dim red light on the rgb strip, at the front side. what should i do?
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PunchSukka
0
Sep 23, 2023
I have only ever had this happen to me when I use an incompatible USB-C cable. Try to make sure that you're using a cable and port that is meant to transfer data and not just for charging.
dadajun7
0
Sep 18, 2023
same problem, does anyone know what to do
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