Right ear keeps cutting out
So I have a PC38x headset that I bought a few years back. I moved away from home for work, and left the headset there with my gaming PC. I used it maybe 2 or 3 times before I left, and it always had the problem of it cutting out in my right ear phone. It makes like a crackling noise like something is loose, and then cuts out the audio entirely. Sometimes it works for a few minutes, but inevitably cuts out on the right side again. I am wondering if there is a fix? Or could I be shipped a new one?
Jan 6, 2025
Introducing BMR1 V2—same sound, new user experience. BMR1 V2 retains the sound signature and aesthetics that users loved from the original revision. There are a handful of noteworthy improvements with V2 as compared to the original release. Notable Refinements of BMR1 V2: ▪️ Operating Temperature reduced - There were reports of BMR1 running hot while operating; adjustments have been made to reduce the operating temperature for BMR1 V2 ▪️ Low Power Mode updated - Low Power Mode now works for both Analog input and Bluetooth input; BMR1 V2 will power down the amp circuit after ~3 minutes of inactivity ▪️ Manual Standby Mode implemented - BMR1 V2 can be manually put into standby mode; holding the multi function button for ~6 seconds in Analog Input will turn off the amp circuit and LED (BMR1 V2 will remain inactive until the button is pressed again to reactivate) ▪️ Bluetooth Pairing improved - Several devices can now be stored in memory (note that BMR1 V2 can only be connected to one device at a time and must be disconnected before changing to a new source device) ▪️ Muting on Analog Connection - Analog input jack is able to mute driver output when a plug is being inserted into the analog input socket (only works on insertion, not removal) ▪️ LED Brightness improved - Maximum LED brightness has been reduced to minimized distractions in darkened environments ▪️ Stand Tolerances improved - BMR1 V2 stands are manufactured to tighter specifications, reducing possible tilt while BMR1 V2 is attached to stand ▪️ Cable Lengths increased - BMR1 V2 ships with a longer 3 meter speaker cable (connecting Right and Left units) and 2.5 meter 3.5mm input cable for more flexibility in speaker placement BMR1 V2 is available in white! In addition to the above improvements from the original BMR1 nearfield monitors, we have also added an entirely new color to the lineup. For those who are interested in a lighter colored aesthetic, BMR1 V2 is available at launch with a completely white body and stand.