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How does the service and warranty for the AKG K77XX?

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Good morning. I want to ask if the diMassdrop information service responds when you send an email from their contact page. I wrote three times and no one ever answered the guarantee of akg K7xx I purchased and for which I do not know where to run the warranty during the two years from the date of purchase. You know how to do in case of failures, especially if you live outside the United States? Thanks for your help.
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