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pc38x still has audio coming through with the volume dial turned all the way down

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Finally got my hands on the pc38x. I mostly wanted to try this headset because of all the good things i heard about it. Out of the box i wasn’t really impressed. My 50 dollar astros were just as loud if not louder. After setting up an EQ on dolby access i got them sounding a little better. But one thing that really bothers me is the volume dial on the headset. When i turn it all the way down there’s so much audio still coming through, like the headset is turned up 10-20%. Is this normal?
murphdc
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