Is there an update on the QC or build quality on the HE-4XX?
more_vert
Did massdrop fix the issues? Thats the only thing refraining me from getting them. I just cant afford sending them for return and paying for shipping multiple times. Please help.
0
5
remove_red_eye
201
bookmark_border
Mirror360
2

search
loki993
44
Jan 2, 2019
bookmark_border
Ultimately its a Hi-fi man product so I don't know what you can expect beyond that, they arent known for their QC
Jan 2, 2019
erickong
5246
Audiophile Moderator
Jan 2, 2019
bookmark_border
search
search
The first picture was taken in July of this year. They used steel brackets that attach to the composite plastic cups with splined hardware. If you look closely at the hole, there is no spline damage, meaning these never got pressed in. As an engineer, I do no recommend this design. Massdrop CS did a great job and got me another pair
(Edited)
Jan 2, 2019
Mirror360
2
Jan 3, 2019
bookmark_border
Alright. But. How do you have 2 pairs?
Jan 3, 2019
erickong
5246
Audiophile Moderator
Jan 3, 2019
bookmark_border
Massdrop sent a replacement. Then the damaged pair was returned
Jan 3, 2019
dcha12
359
Jan 2, 2019
bookmark_border
It's not bad; most companies that have had QC issues have gone a ways to right that ship (Audeze has been pretty rock-solid since 2016). I know anecdotal evidence counts for s***, but a friend of mine had his for 2 years. No problems. Only concern really is the plastic adjustment blocks, which look and feel like they can break if mishandled.
Jan 2, 2019