Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
There is only one single problem, this little guy gets pretty warm even when it's not being used (just connected through USB). I've been unplugging the DACport slim every night since I run my workstation 24/7, and I'm worried about leaving the DAC/amp 24/7 in its warm state.
Why I'm asking this is because I feel I'm wearing out the USB connection on the Slim unnecessarily. So the question is, is it normal that the Slim runs warm and is it ok to leave it plugged in to the computer 24/7?
Cheers.
https://www.massdrop.com/buy/centrance-dacport-slim-amp-dac-combo