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Artisan Shark

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I ordered the Artisan Shark in orange. Evidently this is the Mini Shark and not the full size Shark that I had expected. To me this is deceptive, perhaps on the part of Massdrop; don't know. However, this will be the last purchase I make from Massdrop, because to me, it is deceptive. I expected the full size knife and did not receive it. I will keep the one I got because it is too much of a hassle to return it.
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frisbee2421
1
Feb 24, 2019
Don't get me wrong, I am not trying to bash Massdrop. However, this was my very first experience purchasing from Massdrop and it sort of went south. I hate doing returns, it's irritating.
JonasHeineman
5987
Feb 23, 2019
If the item you got doesn't match the specs that were shown on the page, we'll take care of it. Have you contacted our support team? If not, go to the Transactions tab of your member profile and click "Contact Support" under the specific order for that knife and let them know you think that you got the wrong size - they will check and handle it accordingly. https://www.massdrop.com/transactions
erickong
7412
Feb 22, 2019
Can we see a picture of this mini shark next to a ruler / tape measure?
erickong
7412
Feb 24, 2019
Oh wow. Did you file a support ticket with CS?
frisbee2421
1
Feb 24, 2019
I have not yet.
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