Where do I go to redeem a warranty?

Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...

Hey all, What would you recommend I get next and why? I have Koss ESP-95x electrostatic massdrop headphones. These are my first and only audiophile set. I love them. I think my only real requirements is $500 or less for the headphones and that they have a little more low end. I don’t need thump but these are really light on lows…but the experience is still awesome. Also any recommendations on an amp? I only have my electrostatic thingy. I am using the Topping D50 DAC. thx!!

Wondering what type of sound signature the Drop Grell project headphones will have or trying to attain. Any update would be appreciated.

Hello! I'm looking for recommendations on audio setups. I'd be planning on using it mostly for gaming. Preferably I'd like a pair of large closed back headphones since I have a big head and jaw. I'd also like to hear myself through my mic with mic monitoring. As far as budget goes, I don't really have one. But under 600$ would be nice. I can go higher if needed. The audio setup would be connected to a high performance PC. Thank you in advance for any recommendations!

Trying to buy some gear off Drop for the first time. I was told I would receive an email with a welcome to drop $10 off promo. I never received that email. Drop was able to send me emails for my login token and email for Password update. But for some reason the $10 off coupon was never sent to me.

I am new to this hobby. I purchased a HD6XX and plan to use it with my Sony Xperia 1 V cell phone, that has a 3.5mm jack. I was wondering if I needed a portable dac/amp or just a portable amp and if so what would one recommend? Any assistance one could provide, would be greatly appreciated. Kind regards, Haz

Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...

https://www.youtube.com/watch?v=MB15yM4UptQ

Hey all, What would you recommend I get next and why? I have Koss ESP-95x electrostatic massdrop headphones. These are my first and only audiophile set. I love them. I think my only real requirements is $500 or less for the headphones and that they have a little more low end. I don’t need thump but these are really light on lows…but the experience is still awesome. Also any recommendations on an amp? I only have my electrostatic thingy. I am using the Topping D50 DAC. thx!!

When I received the Qudelix 5K, I had already modified a pair of Superlux HD-681 headphones. I previously soldered my own balanced connections to the drivers, providing multiple ways to connect and...

I am in the midst of a 300 hour burn-in but, I will say I am enjoying how this set sounds so far. Before I received these which was btw late by a few weeks, I purchased a Sony/Kimber Kable MMCX...

I bought the PC38X headphones FOR GAMING and they are great, but I have NO use for a Microphone since I don't do competitive gaming and I was wondering if there were better headphone options at a similar price without a headphone, where (presumably) more of the cost was put into making it sound better. I also find that my PC38X don't get quite as loud as I would like and I was wondering if a cheap amp like the iFi Go link would draw a little more volume out of my phones. https://www.amazon.com/dp/B0BN6MM822?psc=1&ref=ppx_yo2ov_dt_b_product_details I went with the PC38X since it was considered the best bang for buck headphones. I care most about using spatial apps like DOlby Atmos and DTS Headphone:X. Suggestions are welcome.

Wondering what type of sound signature the Drop Grell project headphones will have or trying to attain. Any update would be appreciated.