Mute Function on PC37X isn't working as intended
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I purchased the Sennheiser PC37X Gaming Headset for use on conference calls with my iPhone X. I love them, however, I learned recently through an awkward experience that the boom up mute function does not work on my headset as intended. Are others having a similar experience where moving the mic into a vertical position does not mute the headset?
thumb_upkentacohut and gorian2222
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volcanpinch37
5
Jan 31, 2020
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I have the same issue, I hear a click but people in my discord calls have mentioned that they still can hear me sneeze, my birds chirp and any other loud sounds still come through when my mic is up.
(Edited)
Jan 31, 2020
kentacohut
0
Jul 30, 2019
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I'm having the same issues. Were you able to resolve this with Sennheiser?
Jul 30, 2019
Vhargrave
2
Mar 18, 2019
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yes, I hear the click
Mar 18, 2019
ElectronicVices
2132
Mar 21, 2019
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The iphone will use the built in mic from the phone if it detects the attached device is not supporting mic input. Mute on the phone, don't use the boom lift. Edit: Don't own the X but this is how the older iPhones work, assuming they didn't change that specifically for the X/XS
(Edited)
Mar 21, 2019
MACHINEAUDIO
0
Mar 18, 2019
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Mine works well on my ps4. Does it make a click when you put the mic up?
Mar 18, 2019
Vhargrave
2
Mar 18, 2019
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I do hear the click.
Mar 18, 2019
MACHINEAUDIO
0
Mar 19, 2019
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contact sennheiser
Mar 19, 2019