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Showing 1 of 5 conversations about:
Duncan
3731
Apr 27, 2019
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Can assure you we only hide stuff when we absolutely need to. And though we have the power to [edit] stuff, or completely delete it, sometimes it's the better option. Above everything else we just don't want to censor people. Your post here, for example. No need for moderation. We stick by guidelines just like other sites with the ability to freely express yourself.
zaphrodbox
116
Apr 29, 2019
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Duncanhttps://www.massdrop.com/buy/glycine-airman-vintage-1953/talk/2409901?utm_source=linkshare&referer=PRSYX4
This is just one recent example but I have seen others.
I am curious why hidden comments seem to be showing up all of a sudden and I do appreciate massdrops record of free speech within reason and generally on topic and never having seen hidden comments before.
Duncan
3731
Apr 29, 2019
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zaphrodboxAh yes. This was an argument provoked by a particular person we have to monitor... a lot. Basically hiding some bullying here. Classic stuff we choose to hide if it in fact brings no value to the community and is straight up rude to other members in it. And while this is the internet and that will happen, we find we have to step in once in a while to deal with the toxicity, even if it's just hiding a comment.
We definitely want to keep our standing track record with not censoring people, and at the same time, we're putting more effort into our bettering our moderation tools and practices so there's always a balance. Great power, great responsibility 'n all that.
zaphrodbox
116
Apr 29, 2019
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DuncanThank you for taking the time to clarify this. I agree that the bullying and toxic posts are not needed and add nothing to the conversation and I personally could care less if they are hidden. All I would suggest is that a person be told when their comments are being hidden so they can make the choice to change their tone/approach or have their voice not be heard. Plus maybe the rest of us could see the category for which the post was hidden to begin with, e.g. toxic, bullying, abusive, etc..
Duncan
3731
Apr 29, 2019
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zaphrodboxThink you might be right. And I really appreciate you taking the time to talk to us about that. Moddin' ain't easy, but we get better quicker with this kind of feedback. Take care out there.
D_Man_905
3
May 5, 2019
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DuncanNo offense but that's pretty much what every moderator in every forum I have ever participated in says. Next thing you know...
Then you run into who decides what is grounds for it right. Your sandbox, your rules, no issue but I have seen many times where negative critique of a product or service gets either removed or hidden as a result of the author not being particularly eloquent about what they wrote. The content/point was 100% valid just badly worded. That shouldn't be grounds for anonymous removal, most times without notification.
Then you have personal conflicts muddying the waters. I have a mod, in a forum I frequent, where at one point he dropped the hammer on me in what I felt was a completely unfair fashion so i told him so. Now I need do very little and he's all over me, and completely undeserved. This sort of thing happens a lot.
Anyway, I am new here so what do I know but I'm not new to this whole thing as this sort of issue has existed since people were dialing into BBS boards lol. I guess if I said that I modded a BBS board that would out me as old right lol...
cheers
14themoney
1395
May 5, 2019
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DuncanI like what Zaphod is saying. I believe that it is of critical importance that people know what the rules are. I am all for courtesy. I certainly don't mind expressing my opinion. But if I am treading on sacred ground, personally, I want to know. I am willing to abide the standards you want observed. I find your responses to zaphrodbox very sensible and acceptable.
Duncan
3731
May 6, 2019
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14themoneyI think you're both right here (@D_Man_905) as far as having a super clear understanding of where the boundaries are. While we do have discussion guidelines, (and have posted them in the past) they aren't inherently obvious, nor have they been posted in a while. And it's also with the advent of " "new" " tools (hiding, etc.), though these are common elsewhere, that they deserve not only revisiting, but republication/resurfacing.
I'll be working on addressing this in the near future. I think we owe it to you guys to be super clear about what we police (bullying, spamming, trolling, super offensive language, etc.), what we don't (harsh reviews, personal project promotion, a tasteful amount of swearing, etc.) and things in between.
Appreciate the feedback as always, guys. Thank you 🙏.
14themoney
1395
May 6, 2019
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DuncanI wonder if you look at this task as being similar to herding cats. I'm not sure that I would want it. If the proposition the all the important stuff is learned in kindergarten is true, then I must surmise that there are those who skipped this grade.
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