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Lordnyx
18
May 4, 2019
Holy hell people, if you ever wanted an example of how to screw up your "brand", piss off your customer base and make people leaves in droves, well here you have it. You all have obviously fallen victim to some marketing BS, some morons were selling you a "drop" and you just went all in on this turd huh? Maybe before re-branding, morphing into just another generic retailer giving up what people come here for in the first place, and trying to be something no one wanted you to be, try maybe, i don't know, actually getting the little stuff right. Like lets say, actually getting people the products they want, in a half way timely manner. For example, lets use the THX AAA 789 Amp, 16322 people want this thing, i have been waiting for months, as have quite a few others. Now on the site it says next ship date is in August, go ahead and preorder and we'll reserve your spot, with no means of actually doing that. Really guys? Sigh, whatever. You all had a hit on your hands, all you had to do was actually perfect the formula and get the ship into some smoother sailing waters(timelier shipping, timelier product arrival etc), instead you hoisted the enemies flag and started sailing right into the fucking hurricane(stupid name change, poor design, nonsensical changes all around). See you all on Amazon. =(
DiMora
263
May 8, 2019
LordnyxSpot-on. I wanted a THX789 as well. Instead, MassDrop can’t get that drop right (where is my “pre-order button?) Instead, I’m very happy with my Monoprice Monolith 788 that also includes a killer DAC (Dual AKM4493) as well as shelf and parametric EQ. I’ve bought a couple watches, but often Amazon or other vendors have better prices than MassDrop. In fact on many items, Massdrop’s pricing isn’t better - and you have to wait for a drop and a future ship-date. There are some hit products (MassDrop exclusive headphones, for example) but also some big fails (DarkVoice 336SE amp that died in less than 3 months with ZERO support from MassDrop to repair or exchange). I’m many cases, it’s better to but from a better vendor who offers after sales support, no wait, and no buying hassle like the THX789 hassle.
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