Refusal to take responsibility.
Hi, Just thought I would make a note here of your handling of my issues. I ordered a pair of HD6xx headphones and then earlier today recieved the package. I drive to go and get it, as I like in the UK I had to pay import tax and handling fees. These total £47.92. The breakdown being £35.92 in tax and £12 in fees. These taxes were calculated of the shipping label of the box, which marked the shipment as the 6xx headphones of $199 value. Before leaving the parcel depot, I open the box to find a $35 lord of the rings mousepad. So now the problem is not only do I not have the headphones, but you have marked the shipment wrong so I have paid £47.92 fees for the handling of the mousepad. Which would have acrued £0 of fees if marked correctly as it is under £135. I go back to the desk but as I have already paid the fees I am unable to reject the shipment, but as the box said 6xx, there was no way for me to know before opening it. I contact support and they offer me a replacement, which...
Jan 17, 2025
1. Product Name: TRI I4
2. Brand: TRI
3. Model:I4
4. Earphone type: In Ear
5. Impedance: 12Ω±20%
6. Earphone sensitivity: 103±3db
7. Frequency response range:20Hz-40KHz
8. Plug Type: 3.5mm L Plug
9. Cable Length: 1.2m±5cm
10.Color: Blue And Silver
11.Whether with cable: Yes
12.Earphone connector:MMCX connector
13.Whether with mic: No mic
14.Whether can replacement cable: Yes
15.Driver unit: Blanced Armature