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It happened to my pair too. I use a medium-sized tip at left side and small-sized tip at my right ear. Also, the right one decreased its volume drastically more than the left side. So i can't use it with my phone, because i don't know how to balance both sides at the same volume, but only at my computer.
Figgs_501
7
Apr 12, 2020
Tweezer time
Folio
90
Oct 14, 2019
Lol that's definitely a broken ear bud piece.
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