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Showing 1 of 26 conversations about:
Update on Community Changes
By
Drop
SantiagoDraco
611
Sep 26, 2019
The reason you are having these challenges is because you've lost sight of what originally made Massdrop popular. The site and it's products are a mess. Tons of cheap Chinese products masquerading as quality and very few of the quality products that brought people to the site. This is the first time I've been to the site in 3 months....and I used to browse daily.
You've become greedy and you've apparently hired marketing/product people who are more interested in making their mark with changes than in providing your customers with a true "Massdrop" experience. I frankly can't stand the new site and I only ever come here to see if you have one or two items at a good price. It's a mess to browse products and find anything useful.
I don't see the site recovering unless there's a wakeup internally that you need to return to what made Massdrop great... which is being a mass drop sales site not a "anything we can find to sell at one price site". You'll never compete against Amazon and that's what you appear to have thought you could do.
The other comments about "Drop" branded products are also spot on. Much of it is overpriced cheap versions of quality products you can find elsewhere. The junk Apogee knives are an example. Horrible handle/tang design and super thin and uncomfortable feel....you could have done better. Your brand should have been selective and "the best" not a wildly over-marketed product that is of lower quality/performance than competing products.
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