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Flea24
6
Nov 6, 2017
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I'm not sure if this was a faulty keyboard to begin with or some sort of flashing has damaged it, but now my 3 key does not work. Is there a way to clear the firmware and start a-fresh?
EDIT: Took the back off and check the connections, both the key switch itself and the PC contacts work as intended. Must be a software thing..??
Nov 6, 2017
jbondeson
74
Nov 6, 2017
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When a single key has issues the first step is to try and pull the switch and re-seat it.
Reflashing the base firmware can be done just by downloading a non-customized keymap using the website or the client side configurator.
Nov 6, 2017
Flea24
6
Nov 6, 2017
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Hi
Yes I’ve reseated it and the problem remains Sadly. I’ve tested continuity of the switch and get pcb contacts and they are fine.
Nov 6, 2017
jbondeson
74
Nov 6, 2017
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Swap switches with one around it just to make sure, but it sounds more like a problem with the board.
Nov 6, 2017
Flea24
6
Nov 6, 2017
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You are indeed correct. On closer inspection the housing for the switch was loose and had a poor connection to the pads on the PCB. I didn't realize at first because when I was testing it for continuity I had the probes pressed against the switch housing thus compressing it onto the pads. Dabbed a bit of solder on each and its sorted it out.
Thanks for your support!
Nov 6, 2017
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