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Hi all. Some diods work wrong. For some colors they work normal on low brightness. Have I a chance to fix it?
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Kranch
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jxliu
1261
Engineer
Nov 12, 2019
@Kranch what does it look like when all the LEDs are set to white? Do the colors change if you lower the brightness (when the LEDs are white)?
jxliu
1261
Engineer
Nov 13, 2019
If you're running the default firmware, it looks like the red/green isn't working properly for those LEDs. Reach out to our Support team through your transactions page to get a replacement: https://drop.com/transactions
Kranch
0
Nov 13, 2019
jxliu@jxliu I bought the keyboar on ebay. How can I check the firmware?
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