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Why doesn't my mic for the PC37X work?

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I have plugged it into my pc and made sure that Windows 10 allowed to be my microphone but it's still not working. Apparently, to all who hear me when I "talk" it's like loud radio signals almost - I don't know how to explain it but its bad. I've tried using an adapter ( the 3 pin jack that comes with the mic plugs into a 4 pin jack which I then plug into the pc ) but it still doesn't work. Would really appreciate some insight!
(Edited)
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Headassvegan
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Jul 18, 2021
Did you ever find a solution. I’ve had my headset for about 7 months, used lightly and rarely use my mic. Recently my mic has developed this problem as well.
What do you mean by 3 pin and 4 pin? Aren't the cable ends just a TRS for audio and microphone?
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If nothing works out for you, reach out to CS because you might just have a bad set
JimothyNeutron
0
Mar 2, 2020
Yea by 3 and 4 pin I mean the headphone jacks I plugged in the headphone jacks into the correct slots into my pc but the audio works and mic does not I am working with support to get a replacement, however thank you for your help
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