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806D2701
49
May 13, 2020
This is valuable information and I truly appreciate the steps Drop is taking to ensure employee safety. I'd like to suggest that this information be provided in advance of purchases while the delays are in effect, so as to properly set expectations for customers before they buy. A link to this announcement should be on your front page, or in your "Help Center", or you should go ahead and update the estimated ship date for every active drop. I submitted a support ticket asking about a delayed product shipment because I didn't know about this announcement. Had I read this first, I wouldn't have generated a support ticket. This update (which affects pretty much all new purchases, right?) is kinda hidden in the "Hub" Community where I rarely visit. If you're a customer who just buys stuff here and doesn't play in the Discussion, you'll totally miss this announcement and wonder where your stuff is. TLDR Good job! Consider widening the scope of this important announcement.
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