How do you refund something?

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Purchased the Pc37x a while back, 4 - 5 months or so. They have this weird buggy noise problem where they shoot audio that is pretty distorted and the general quality could be better. Not a bad headset though. Still, where can I request a refund? Or an exchange or something. Just need someone to take this off my hands.
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Sloke
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There is a manufacturers warranty. Try contacting CS. BE warned, they are very busy right now
Sloke
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May 14, 2020
Thanks for the heads up. Now what I'm going to go figure out what CS is. :)
Customer service