Drop Alt LED's turn off when I log in (Windows 10)

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Pretty much exactly what the title says. When I boot my computer, the LED's on the keyboard work fine, but when I actually log into my account, the LED's instantly turn off and won't come back on. I have no idea why this is happening. And it's only the LED's. They keyboard itself is working fine, I'm writing this post using it. It's not happening on my work computer, just my main desktop. Has anybody else had this issue? Here's the things I've tried so far to fix it:
  • Turning off all background apps possible.
  • Unplugging the keyboard and plugging it back in (duh)
  • Turning the LED's back on using the function layer commands
None of them worked. Any help would be appreciated. Edit: Also, even when the LED's are turned on while I'm at the login screen, I've noticed that the brightness is pretty low. Like quite a bit lower than when I have it plugged into my work computer. Changing the brightness using the function layer doesn't seem to help. Could this be related?
(Edited)
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Elbert
2557
Jun 23, 2020
As you have deduced, the keyboard is not getting enough power. Try plugging it into a powered USB hub, if you have one.
nullptr
7
Jun 23, 2020
I'm noticing that every now and then when this issue happens, I get a windows notification warning me that the current usb controller does not have enough resources to fully power a device. So it seems that it may be a usb power issue. Considering that the keyboard also acts as a hub, it may need quite a bit of power to remain fully on. I also have noticed that the lights will turn off when I certain launch games. The usb passthrough port will sometimes power down when this happens too.
sneakernetsec
2
Jun 22, 2020
It would seem as if I am having the same issue.
nullptr
7
Jun 23, 2020
I had some luck swapping what usb controller the keyboard was using. A google search will help you determine what controller each usb port is using. Once you figure that out, try moving the keyboard onto a controller that isn't under such a heavy load. Might help.
sneakernetsec
2
Jun 23, 2020
I got it working as well. I had the keyboard on a non-powered hub but it was only not working when my webcam was on. Seems obvious now that I got it fixed. Thanks for the reply.