Drop Alt Minus key stopped working after i installed mkultra foam all the other keys work fine but after installing the foam it appears to have lost connection
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Minus key wont work idk what else to do i was very careful with opening the board and setting it up all back together not sure what happened also have tried resetting it but nothing maybe something came loose ? or something is causing it to lose connection ? i did use dielectric grease on my stabilizers as well as bandaid mods but nothing else please help !!!
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erickong
5245
Mech Keys Moderator
Jul 10, 2020
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remove the switch. reinstall switch
Jul 10, 2020
KrispyKreme1
1
Jul 15, 2020
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thank you for the quick reply i thought i was at a lost apparently the little black idk micro controller idk if thats what its called but its on the back of the PCB i had to push that down and then i would get a response from the key after i set in the foam and the PCB into the case i pushed into that area firmly and it seemed to help. all is good now but dont know if i should contact drop support or not but many thanks
Jul 15, 2020
erickong
5245
Mech Keys Moderator
Jul 15, 2020
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That's the hotswap socket. Customer service is busy with tickets from COVID. I don't think they will be able to help you.
Jul 15, 2020