Received my HighProfile CTRL today July 14th, 2020. I was super happy to start using this board however, after plugging it into my computer - the board did not even light up or work. I was unable to type on the board so I decided to see if I could configure the board. After browsing through the community - I found that these new boards comes with a new chip. I downloaded the fix version that was provided and did the troubleshooting. I forgot to mention im on windows 10.