Missing Items and No Response
more_vert
I bought a Drop ALT and the accompanying Matt3o dev keycap set and it still has not arrived yet. I sent a support ticket in, but they have been silent for a week and I'm beginning to get concerned that my package was either stolen or destroyed.
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Jimjimjimbo
7
Aug 16, 2020
Yeah has been taking over a week for responses so hang tight. They will eventually get to you
Customer service is very busy at the moment
Lilithgow
0
Aug 15, 2020
I'm in the same boat with the Drop SHIFT keyboard - if I hear anything from my ticket I'll say something here. I've got the same concerns as you - hope your stuff turns up or someone gets back to you!