Click to view our Accessibility Statement or contact us with accessibility-related questions
Wrong Shipping Address (Not my fault)
search
close
Sort by: Newest
keyboard_arrow_down
Phlooke
193
Oct 1, 2020
Dunno if you got this resolved but I'd contact Drop asap and see if they can contact them to make correct changes or if it's out of their hands I'd contact the company who has your package and either put a hold on the package or create an account with the shipping company and you can usually make changes to your delivery address (like change it to "don't deliver without signature" or "hold package at sorting center" so at least you know it's not going to be delivered to the wrong address). Unfortunately that's happened to me before, and once it's confirmed delivered I couldn't get my package or money back and they didn't even let me know what address they delivered it to so some random person apparently got my package.
(just for the record this wasn't anything related to a Drop purchase or Drop at all, it was a completely different company.) Drop has always been very good about address changing and delivery problems if you happen to have one. Hope you were able to get it sorted out
jennychin
368
Operations
Sep 22, 2020
Hi @KayKhan ! Thanks for flagging your issue! Please look out for my reply on your support ticket for further assistance!
Related Posts
Left-Coast-DJ
if these are supposed to be Romanian made, why do mine say Made in China on the box?
Jan 27, 2023
Narnian
I was just looking at getting the Cambridge Minx 22 BMR speakers for my desktop and saw this. Since I would need an amp and DAC for the Cambridge pushing $500+ for a simple setup I think I may wait and try these instead since they use the same speaker technology. Has anybody had a chance to compare them yet?
Jan 26, 2023
PopZeus
I pulled the pads off my set and I noticed that the waveguide on the left and right ear cups don't match. The plastic DDF piece does, but the aluminum part isn't attached the same way on either side. In other words, my left ear cup doesn't match what's in the marketing photo on the main page. What are my options to get this fixed?
Jan 26, 2023
Goatfairy
Is the optional included amp still optional to include or is that just something that hasn't been removed?
Jan 26, 2023
Bluedurian
Are there any plans to offer replacement headbands for these? I have a perfectly good pair but due to the climate in Singapore, the ear pads (for which I can easily buy a replacement) and the headband (for which there currently isn't) disintegrate after about a year or two. I love the sound on these, but am not entirely inclined to buy an entire new headset just for the headband.
Jan 25, 2023
Trending Posts in Audiophile
ec.blackie
Do not appear checkout screen
(Environment) Thinkpad + Windows10 + Google Chrome The checkout screen does not appear when I press the cart button. javascript is ON. How can I display the checkout screen? Do you know the URL of the checkout screen?
Jan 22, 2023
LordSmashington
Goodbye Drop
Recently had my headband snap on my Elex like just about everyone else. Drop tells me I'm a week out of warranty and to go ask Focal for help. Basically "Go fuck myself". After this level of customer service, I am done with Drop. Product offerings have been less and less as of late and this level of customer service is just trash. They don't want to back up their own products and want you to make repairs yourself. It's gotten to be a terrible business model that doesn't want to try and connect or care about the customer at all. Goodbye Drop. I'm done.
Jan 14, 2023
MickaelMc
The right Dac/amp for Sennheiser 560s/6xx and Hifiman Sundara
Ok.. If this works, I'll just need a dac/amp for the above headphones and all I need is an optical IN on the dac to hook up to my optical out from my TV. And an optical OUT to go to my optical IN to my a/v receiver. In my head, I'll be able to use these headphones with enough power to listen to music, movies, and console games which are all hooked up to my HDMI arc inputs of my TV. If this makes any sense, could someone recommend a dac/amp that has these features that produces a minimum of 192khz/32bit with enough power to drive both the Sundara's (37ohms, low sensitivity) and the Sennheiser 560's (120-150ohms) and possibly the 6xx (300-333ohms) ? A remote control is preferred unless I'll be able to control the volume from my a/v receiver... If this will work. It'll work, right?
Jan 11, 2023
driz
Highest Priced DROP Items?
Hi. New here. We're an old-line manufacturer of high-end audio (pro, mostly). Moving into the high-end consumer audio world. In y'all's opinion, what is the maximum price appropriate for a product offered on DROP? Our first consumer product will retail for around $7k. Are we out of the DROP ballpark? Tks.
Jan 11, 2023
Docterlat
Beyerdynamic 1990 pro or 6xx
I have bought thebeyerdynamic 1990 pro and I'm reading reviews still on other products. I have seen the 6xx is highly recommended and if the lower price reflects quality in sound and build. I have listened to live music as a music student for 15 years or so now and want to find something that will mimic what I hear daily, if a price bump is necessary that makes sense but if what I'm sesrching for is cheaper, thats a bonus.
Jan 9, 2023
Nakdragon64
Order Status
The following is a response I received today from Matthew from Community Support on my inquiry as to the status of my order of XDuoo XA-10 Dac/Amp ordered on Nov 28, 2022, with a ship date of Jan 6, 2023. Is this a way to do business 1 we have a large backlog of orders, 2 Shipping times for all orders have been pushed back ALL ORDERS 3 Our warehouse is also experiencing outages due to some orders not being delivered 4 Looking at your order I see we have no inventory 5 We do not have a shipping date for your order currently Was I ever informed about any of these issues? NO, I was not and probably many other of your customers are angry and in the same situations not being given any information about their orders being delayed and why.! This is my second order for an electronic item in the last 3 months you have not been able to deliver to me due to you not being able to get in stock and ship by your estimated date. I want my money refunded now and I will take to your CEO and to...
Jan 9, 2023
Lawrencetate1
BMR1 Class D amp ICs?
Does anyone know what Class D amp chips are in the BMR1?
Jan 8, 2023
- i had provided the correct shipping address on the account and when i made the purchase.
- This correct address was confirmed to me in the receipt i had received from drop. I have a downloaded pdf and email to prove this.
However i can see on DHL tracking that it has listed an incorrect address, it has reached my country and now a new carrier Yodel will be taking over. I have contacted DHL (bot) and they have told me i need to contact the supplier (DROP) to get the address changed. Ive also tried contacting Yodel (my package goes to Yodel after i pay customs ). Yodel has told me that they cannot change the address it is going to unless a failed attempt has been made at the address or they can put the item into their network and i can re-order from the supplier ( ive no idea how this works) Obviously i want my item and i don't want it going to the incorrect address when this was not my fault. I have contacted Drop.com on two occasions, a delivery attempt will be made in 2-3 days ( as ive just paid the customs fee) and drop customer support says it will get back to me in 7 days. By the time drop gets back to me it will be too late Any advice? thanks, Kay