Click to view our Accessibility Statement or contact us with accessibility-related questions

Well I think that’s my last order..

more_vert
Since I contacted support I have gotten nothing but rude responses. So here is the gist of it.. I ordered a custom key cap.. Because I thought “why not, I have 15 bucks credit it makes it worth it”. But I was charged full price.. I keep being told I wasn’t charged full price. I am looking at my bank account it is at full price. Maybe it’s your system that’s messed up not the banks fault (who I called as well)? You even emailed me a receipt that says I am charged at full price! I am still told no you are wrong and your bank is wrong, we gave you the credit... WHAT?! I always expect the shipping to be half arsed.. as 2/3s of the things I receive look like the package came through a damn war. But, I honestly was not expecting this... So all in all I am just curious if anyone else has experienced the same issue with their order and have gotten the same horrible customer support on the back end?
Vote
2
remove_red_eye
325

search
close
erickongHi @Le_NIGHTMANE ! I apologize that your experience with us has not been ideal. Please look out for my reply on your support ticket for further assistance. Thank you!
Related Posts
Trending Posts in Drop Hub