Free Standard Shipping in the US on orders over $99

Problem with 3.5mm AUX cable of Drop + THX Panda Wireless Headphone

Oct 9, 2020839 VIEWS

There is a slight difference in the length of the two 3.5 mm connectors of the AUX cable included in the Drop + THX Panda Wireless Headphone. One connector is slightly shorter than the other (by about 1 mm).

When that shorter connector is inserted to the headphone, the contacts cannot fully connect to the headphone, rendering the right side of the headphone muted. The problem doesn't happen if I plug in the longer connector to the headphone. Does anybody encountered such problem? Hope Drop can fix that problem and send me a replacement cable.

100% upvoted

839

unclewah

Sort by: Newest

Jojobiden

Oct 12, 2020

The one with the short sleeve is decidedly defective, and even the longer one is probably defective. According to the specification for a mini stereo TRS (Tip, Ring, Sleeve), the sleeve diameter is 3.2 mm (1/8") +/- .1 mm, and the length of the sleeve is 5.5 mm +/- .05. If we assume the actual sleeve diameter of these plugs is 3.2 mm, the short sleeve seems to be only about 4.3 mm. The longer one seems to be about 5.1 mm, so it as well is shorter than the minimum length required by the specification (5.45 mm) and should be considered defective (even if it works).

MaverickAH

747

Oct 10, 2020

This is really nothing at all. Just paint a small dot or put a small notch on one side of the connection housing so that you can easily orientate to cable.

Vote

Bykovovich

162

Oct 10, 2020

That is incredibly strange. I have not experienced any issues wiTh my pandas.

Vote

PRODUCTS YOU MAY LIKE

Massdrop x Sennheiser HD 6XX Headphones

$199

Massdrop x Sennheiser HD 58X Jubilee Headphones

$169

Massdrop x Sennheiser PC37X Gaming Headset

$99

Drop + HIFIMAN HE4XX Planar Magnetic Headphones

$149

Massdrop x Koss Porta Pro X Headphones

$29

Drop + EPOS PC38X Gaming Headset

$169

Massdrop x Koss KSC75X On-Ear Headphones

$20

Massdrop x Meze 99 Noir Closed-Back Headphones

$199

Drop + EPOS PC38X Yellow Gaming Headset

$139

Drop BMR1 Nearfield Monitors

$79

Trending Posts in Audiophile

itsamepe

Sennheiser PC37X randomly goes bad after disconnecting the cable ?

Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...

Apr 23, 2024

Audiophile

Questions

Vote

MrChiSox

Big changes coming to my tiny little music room, I've recently purchased a new stack. Currently figuring out where to locate it all and ordering up the necessary cables, it won't be too long before I'm up and running. I am now the proud owner of a brand new stack. It's a European brand called Earmen. Amp, DAC, Streamer & Linear Power Supply. It won't be long!

https://www.youtube.com/watch?v=MB15yM4UptQ

Apr 23, 2024

Audiophile

General

Vote

Briankan

Recommendation for my next headphone set? I have Koss 95x

Hey all, What would you recommend I get next and why? I have Koss ESP-95x electrostatic massdrop headphones. These are my first and only audiophile set. I love them. I think my only real requirements is $500 or less for the headphones and that they have a little more low end. I don’t need thump but these are really light on lows…but the experience is still awesome. Also any recommendations on an amp? I only have my electrostatic thingy. I am using the Topping D50 DAC. thx!!

Apr 22, 2024

Audiophile

Questions

Vote

Simthaniel

Rigs

Modded headphones with qudelix at the core

When I received the Qudelix 5K, I had already modified a pair of Superlux HD-681 headphones. I previously soldered my own balanced connections to the drivers, providing multiple ways to connect and...

Apr 14, 2024

Audiophile

Rigs

brothamike

A decent set of IEMs

I am in the midst of a 300 hour burn-in but, I will say I am enjoying how this set sounds so far. Before I received these which was btw late by a few weeks, I purchased a Sony/Kimber Kable MMCX...

Apr 12, 2024

Audiophile

Photos

merrick97

Should I exchange the PC38X for better headphones?

I bought the PC38X headphones FOR GAMING and they are great, but I have NO use for a Microphone since I don't do competitive gaming and I was wondering if there were better headphone options at a similar price without a headphone, where (presumably) more of the cost was put into making it sound better. I also find that my PC38X don't get quite as loud as I would like and I was wondering if a cheap amp like the iFi Go link would draw a little more volume out of my phones. https://www.amazon.com/dp/B0BN6MM822?psc=1&ref=ppx_yo2ov_dt_b_product_details I went with the PC38X since it was considered the best bang for buck headphones. I care most about using spatial apps like DOlby Atmos and DTS Headphone:X. Suggestions are welcome.

Apr 11, 2024

Audiophile

General