Need help filing a claim for my new docks elex headphones.

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How do I file for warranty claim for my Focal Elex headphones? One of my drivers stopped working after 1 hour of use..... tried emailing drop but didn’t get a response.
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M1sterlaw
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audiogeariscool92
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Nov 26, 2020
https://www.focal.com/en/conditions-warranty Also try sending them a message on Facebook. I contacted them a few weeks ago with a question and they responded to me.