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How long does it take for customer service to reply?
Just bought Elex this month, and use it less than 20 days, then the left driver suddenly stopped making any sound three days ago, Focal's QC is nightmare..
then I wrote a message to Drop ask for return 3 days ago, but still haven't got any response, how long does it take for customer service to reply? Is it a single case or Drop usually takes a very long time to reply?
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keyboard_arrow_downerickong
7432
Drop Hub Moderator
Dec 29, 2020
Their customer service has been very busy for quite a while now. Please be patient
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