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Warranty?

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If a purchase is received and is not working or has issues fresh out of the box, what is the return policy/warranty? My Drop CTRL Barebones was delivered and was ridden with issues.
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8duskk
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Hi @8duskk ! Thanks for flagging your issue! I see that you have submitted a support ticket. Please look out for my reply on there for further assistance.
8duskk
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Jan 11, 2021
jennychinThank you very much for the reply! I only have one further question. I am having a difficult time finding the metal switch puller. Is it 100% necessary to be included in the return?
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