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Windows doesn't recognise the headset, what can I do?

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33% upvoted
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Nikolo_0
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eternalbdragon
20
Jun 24, 2021
Do they work jacked into your phone? It's analog, no drivers or anything needed. Sometimes it might pop up and ask what type of device it is (headphones vs headset etc)...otherwise check your port, sound drivers, and make sure the volume is up (rotary on right ear)
nuclearmistake
9
Feb 26, 2021
Are you trying to use the dual-connector cable? Or the single-connector one? If you connect the headphone+microphone combo plug to a headphone-only jack, your microphone won't work. Have you ruled out a problem with the sound device into which you are plugging the headset?
jammin72
24
Feb 25, 2021
Considering the PC38X are analog headphones there's nothing really to recognize. You need to troubleshoot the port settings or whatever sound card you're using.
adrocrag
4
Apr 9, 2021
ImOffended
31
Feb 24, 2021
Is there another device you can test with to narrow down the issue? (I.e. is it a problem with the headset or your pc)