My pair of pc38x have a wierd distorted sound and I can’t hear other players in chat and they can’t hear me on PS5

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SkykingUSA
42
Feb 25, 2021
Make sure you have the cable pushed all the way into the earcup. I had a similar problem and was surprised at how strongly I had to push the cable into the earcup in order to get a full connection. Good luck.
drewgans
1
Apr 8, 2021
Also had to do this. It's good to have extra tight tolerances on new products. That way when they break in, the tolerances should become "normal"