how do i return an item?

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how are you supposed to return an item for a refund if no-one will answer your emails, running out of time for 30day return
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LR8O
1
Feb 15, 2021
i replied to the email which was on a different email to my normal one but still have had no reply from that as to an RMA number and postage instructions
LR8O
1
Feb 11, 2021
Hi ive looked into it and seems my linked email address was used for my account not my usual email, ive found the emails and will use those thank you
amycs
72
Admin User
Feb 11, 2021
@LR8O Hello, we're sorry to hear about this. I was able to locate your tickets and I'm seeing that we've responded over the weekend and again on Tuesday to follow up. Would you mind checking your spam folder?