pkennethv
10
Mar 12, 2021
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Unfortunately, I'm not going to be of much help to you, but my low-profile ALT's RGB does turn off when my computer does to sleep. I've made no changes to this behavior / it's how it has always been for me out of the box :/
Mar 12, 2021
pkennethv
10
Mar 12, 2021
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since you have a Razer Blade...do you have a Razer mouse w/ RGB by any chance? My Razer Viper's RGB turns off at the same time as my ALT's RGB. Does your mouse's RGB also turn off when the computer goes to sleep? I should also mention that my keyboard & mouse RGB turns off when the actual computer goes to sleep - not when the monitors go to sleep. So with the settings in the screenshot attached, my ALT's RGB will turn off after 15 minutes (not 10).
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Mar 12, 2021
pkennethv
10
Mar 12, 2021
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Also, depending on whether your keyboard is plugged directly into your computer or via a USB hub (such as the one in your monitor), it's possible that the hub is what's keeping your keyboard's EGB powered on.
Mar 12, 2021
kdn333
0
Mar 15, 2021
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Hi there! Thanks so much for the reply! So I have a Logitech Pro Wireless mouse that goes to sleep in 15 minutes when the external Samsung monitor does, but my Alt does not, nor does my Razer Chroma laptop stand. So based I what I saw for your Display > "Power & sleep" settings I noticed my sleep settings for my laptop when plugged in was set to 'never' so I changed that to 15 minutes just like my "Screen" settings. Now after 15 minutes everything turns off...my external monitor, the Drop Alt (including the RGB lighting), my Logitech mouse, and the Razer laptop as well as the RGB on the Razer Chroma stand. However, in order to wake up the laptop, I have to click on a mouse button or move the mouse...hitting a key on the Alt keyboard does not wake up the laptop, and I'm not sure why this is?
Mar 15, 2021
pkennethv
10
Mar 15, 2021
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Is your keyboard plugged directly into your computer or into a hub / monitor passthrough? What about your mouse? At least for troubleshooting purposes, try seeing if your ALT keyboard can wake up your laptop from sleep when plugged directly into your computer (if it isn't already). I noticed that my ALT can wake up my computer from sleep as long as the keyboard always stays plugged into the computer. If my computer goes to sleep, then I unplug the keyboard & plug it back in, it will not be able to wake up the computer up from sleep until after I wake up the computer then put it to sleep again. So based off of this, if your keyboard is plugged into your monitor's hun or something when the computer sends the signal to your monitor to sleep, if your monitor cuts power (effectively unplugs) your keyboard for even a second, it's possible that your ALT won't be able to wake up your computer. When my ALT has been unplugged from a sleeping computer & plugged back in, I'll see a flashing orange LED in the LED strip around the case of the keyboard (this is when the keyboard will be unable to wake up the computer). If don't unplug the keyboard when the computer goes to sleep, this orange LED will not appear. Do you see this blinking orange LED on your keyboard when it is unable to wake up your computer?
Mar 15, 2021
kdn333
0
Mar 15, 2021
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My Alt keyboard is plugged in via the supplied USB-C to USB-A cable directly to my laptop. My Logitech Pro Wireless mouse, the USB receiver is plugged in via a standard USB-A port on the Razer Chroma stand.
Mar 15, 2021
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