New Drop Alt Keyboard, three key locations do not work out of the box.

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Just unpacked and set up my new Alt keyboard, very excited. Upon installing the switches, keycaps, and plugging in the keyboard, found that the "0(zero)", "P" and ";" keys do not work after using KeyboardTester.com. Tried pulling the switches and using the spares that were included (luckily I had exactly 3), still nothing. Tried using the other USB-C port, still nothing. Tried reinstalling the switches AGAIN, still nothing. Defective out of the box. Anyone else have any similar issues? I've already contacted Support.
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Weeby
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Apr 17, 2021
Yes, I also had a similar problem but with my 9