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Missing Keys in SA Oblivion

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I got my keycap set yesterday and found out that I am missing my V key. Does anyone else have this experience? How does drop normally fix this? I am asking because I added spacebar foam before realizing that I got a defective kit. Would they just send me the missing key, or would I have to send the whole thing back? I can't take out the foam since there was a adhesive.
Chromie
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