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For some reason the sound works fine but the microphone is not being recognized by my laptop. My laptop only has one audio port so I bought an adapter to plug both the sound jack and mic jack into, but still no sound coming from my microphone. Any ideas?

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The product images shows that the headphones come with both cable types that you would need
ttobin661
1
May 22, 2021
Never had a problem with the mic settings before. Tried on another laptop and same problem. Sound works but not mic. I am using an adapter which I thought might have been the problem, but the sound works so I'm inclined to think it is not the adapter but a setting on my PC somewhere :(
elli0t
2
Jan 20, 2022
ttobin661It seems that the mic on this headset produces a signal that's too weak for the common adapters. If your laptop's headphone jack supports TRRS then you can use the short cable that came with the headset. If it doesn't you might be screwed. I'm in the same boat as you right now...
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