Hey Panda Fans,
We’re enamored to see how many people love their Panda Wireless headphones. When we designed this product we wanted a truly unique, audiophile-grade wireless offering and your reviews are largely aligned with that. That being said, we’re aware that there’s a handful of different operational and functional issues that may be interfering with your enjoyment of the headphones. Our team has been working hard behind the scenes on a firmware patch to address the commonly reported issues of connectivity (disconnections, skipping, etc.) and inconsistent behavior (control stick unresponsiveness, settings, etc).
We’ll have a follow up next week with more details about recent actions taken. In the meantime, if you’re having issues and want a replacement or refund, please reach out to our customer service team and they’ll be happy to help.