Can't submit support ticket due to backend failure.
more_vert
I am trying to submit a ticket about an incomplete address that Massdrop gave the carrier, which led to a return to sender. I ordered the Massdrop blue box: MEE audio IEMs and they were shipped with just my city and zip code. Their ticket system seems to be down, so hopefully they respond to this / reach out to me.
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Duncan
3659
Jun 20, 2018
Hey guys,
We've just fixed the issue. Feel free to try again now and let me know if it works.
(@hyhy)
prior
1
Jun 20, 2018
Seems to be working!
Duncan
3659
Jun 20, 2018
Props to our stellar, fast-acting Engineering team for that. Let me know if you come across any other issues anyway.
hyhy
2
Jun 20, 2018
Having the same ticket issue - tried tweeting at them but no reply as of yet
Duncan
3659
Jun 20, 2018
Should be working now.
hyhy
2
Jun 21, 2018
Thanks, I've been able to get a ticket through now :)