Massdrops’s Customer Care
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Hello all, sadly this post will be a negative one.
I have been using massdrop for several years and I joined 39 drops, totaling $3962.91. My last drop was knockaround sunglasses, which I have recieved yesterday morning. When I opened the package I immediately realized it was a defective product, so I took some pictures and send a nice email to massdrop. And nobody ever got back to me.
So, I guess this would be the last time I would buy anything from Massdrop.
I wanted to post this here so you would be aware as well.
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AlexPk
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Community
Jul 2, 2018
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Hey there,
Sorry about all this. I'm not sure what happened with the lack of response, but we've flagged this internally and we'll get in touch with you here shortly.
Jul 2, 2018