Drop support is rubbish!!!

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People need to be aware of how useless and incompetent drop support staff are. Over 11 days and still haven't been contacted about the issue I submitted. Last time I got someone it was "Claire" who was not only incompetent, tried to scam me and wasn't very bright (judging from what she said, also she appeared very dishonest) Surely Drop can find decent employees instead of the below average ones they have working there now.... unless there are reasons good employees don't want to work for them.
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RayF
22213
Jun 24, 2021
Was very good at one point, then they cut their name in half (and fired half their team). That took a toll all the way around. Not long after, they fired everyone else, meaning they’re cut to the bone now—not answering emails, not answering the phone, and not really giving a shift what you have to say about it. In other words, take a number and sit the hell down!