I got this Drop Panda about 3 months ago and been using it since. I never have dropped it or plugged it in anything weird that would mess up the power supply. but after I updated the firmware for the SoundID, the power on function have been inconsistent (sometimes it turns on normally, but most of the times it just doesn't turn on). At first I thought it was dead so I tried to charge, and it would just have solid white light when I plug in the charger.
Has anybody had the same problem?
If not, how can I reach out to customer service?