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Did not receive the UF tips with this - silicone only with one pair of mangled UF tips attached. Where can I direct this issue? I know it is only a simple inexpensive item, but I am disappointed in Drop.
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keyboard_arrow_downpattmyn
83
Jul 21, 2021
Honestly? Hit up ADV's customer service. They treated me like gold with my set of Jr's when an issue came up and despite being in Canada they were just like "Okay, done and done sir. Let's just get your address and we'll ship out a new set".
Keep in mind that Drop is just the middleman in all of this. They arrange the orders and whatnot but the products still come from the proper manufacturers.
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